Farran Hardware Refund Policy

At Farran Hardware, we are committed to your satisfaction. If you are not completely happy with your purchase, please review our refund policy below:

30-Day Money Back Guarantee:

• We offer a 30-day money back guarantee on all our products.

Eligibility for Refunds:

• Faulty Products: If you receive a product that is defective or malfunctioning.
• Undelivered Products: If your order does not arrive within the expected delivery time.
• Not as Advertised: If the product you receive is significantly different from what was advertised.

How to Request a Refund:

• To initiate a refund, please send an email to info@farranhardware.com.au
• Include your order number, a description of the issue, and any relevant photos or documentation.

Refund Process:

• Once your request is received and reviewed, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will be applied to your original method of payment within 2-10 business days.

Thank you for choosing Farran Hardware. We value your business and are dedicated to providing you with quality products and excellent customer service.